We now ship Worldwide.
UK Standard Delivery from just £3 - Next Day from £7,95
Our UK Delivery Charges
Starting from £3 and FREE on orders over £40.
UK Standard Delivery from £3
We'll ship your order via Royal Mail the same day if your order is placed before 12 noon. Delivery usually takes 2 days once dispatched.
Next Day from £7.95*
Need it tomorrow? Place your order before 12 noon and pick Next Day during checkout. *Please note, stock limitations may prevent us from fulfilling your order the next day, we'll let you know as soon as we can. Our Next Day service is is available Monday to Thursday, and we currently do not offer weekend deliveries.
Free UK Delivery
Pretty straightforward really. Free UK Delivery when you spend £40. Simply choose Free UK Delivery under Shipping options during Checkout and we'll ship your order on a first come first served basis, usually delivering between 2-4 working days.
Standard UK Delivery from £3
Want only a few items?
If you’re after just a few items and your order doesn’t qualify for free delivery, choose our standard delivery from £3 including VAT.
Your items are dispatched via Royal Mail** and will arrive within 1-3 working days*, usually within two days if your order is placed before 12noon. We’ll let you know via e-mail once your order has been shipped and you can track your order using the tracking code we’ll include in our mail on our couriers website when available.
*Please note, we currently do not ship orders on Fridays. This is to avoid orders sitting in warehouses over the weekend so your products arrive in the best condition possible.
** Royal Mail orders are estimated to arrive within 1-3 Working days.
***UPS orders are estimated to arrive within 1-2 Working days.
Your order is dispatched the same day if you order before 12 noon. We’ll let you know if we’re not able to dispatch on the same day due to stock limitations.
International Shipping - from $9.95 / Europe from €4.95
Oui also deliver to major European countries.
International and European orders are shipped via Royal Mail, Landmark & DPD.
We’ll provide you with a Tracking Number when possible so you know when your package will arrive. To avoid your items sitting in delivery depots over the weekend, all European orders are shipped between Monday & Wednesday only. Delivery times are usually 3-14 days.
Our TurkishBOX™ Range.
Free UK Delivery.
Well, that's convenient.
When creating the Turkish BOX range, we wanted to make it as convenient for you as possible to get your favourite Turkish foods, groceries and snacks online. And it only makes sense to have them delivered to your door - as often as you like, for free. *fistbump* Here's a list of our range.
BreakfastBOX – All the essentials for a proper Turkish breakfast.
SnackBOX – Box full of munchies from Turkey. Omnom.
BakeryBOX – Turkish bread, simit, poğaça and kurabiye.
DelightBOX – Turkish delights and coffee. Yes.
KuruyemişBOX – You know what this is. Tasty, sweet and spicy nuts.
MezeBOX – Selection of home-made mezes. Coming soon
Returning Faulty Items
Our returns policy explained.
We offer Free Returns on all faulty items. Contact us immediately if the items you’ve purchased are faulty upon receipt and we’ll get in touch with you to arrange a return or an exchange. If there are visible signs of damage on your parcel, take pictures with the courier present before you sign for the item, noting the courier details helps.
Changed Your Mind?
It's ok to change your mind.
We all have a change of heart sometimes. And we’re cool with that. We accept Returns on all unused & non-perishable items. Just so you know, unwanted items may incur a fee (delivery costs are non-refundable and you’re responsible for arranging the return). See our Terms & Conditions for more information.